China travel marketing agency · inbound tourism only

A China travel marketing agency that reaches the people who are actually flying in.
Overseas accounts, China-shot content, audited leads.

Most agencies sell you reach. In inbound tourism the only thing that matters is whether a foreign traveler who has never heard of you ends up asking for a quote — and that traveler is scrolling Instagram, Facebook and TikTok in another language, on another app store, in another time zone. Xingtu Online is built entirely around that gap. We run the overseas accounts, we shoot the content inside China, we answer in English on your market's clock, and we report in cost per inquiry.

Written for tour operators, DMCs, travel agencies and destination bodies whose clients are travelling to China. Every figure on this page is sourced at the bottom.

1 · Why now

The demand is real, the supply side is not keeping up

China's inbound market moved from recovery to growth in 2026. The bottleneck is no longer demand or policy — it is the number of operators with the capacity to be found by foreign travelers.

22.91M
foreign visitors entered China in H1 2026, up 20.4% year on year
Shanghai received 5.31M inbound visitors (+27.8%), Beijing 3.27M (+32.6%), Chongqing 1.45M (+56.8%)
Source: National Immigration Administration data via China Tourism Association
77%
of those arrivals entered visa-free
17.82M visa-free entries in H1 2026, growing around 30.6% year on year — the friction that used to block a spontaneous "let's go to China" decision is largely gone
Source: National Immigration Administration
8.4%
of China's licensed tour guides speak a foreign language
Of roughly 660,000 licensed guides, only about 8.4% work in another language; the shortage rate for some languages in Beijing is reported above 70%
Source: industry research reported in 2026, incl. Beijing International Studies University findings
+72.9%
growth in inbound visitors' Alipay spending, with stays lengthening
Average inbound stay reached 5.1 days (+11%), hitting 6.1 days in April. The spending mix moved from souvenirs and tea to drones, smart devices and TCM treatments
Source: China Tourism Association H1 2026 tourism market report

Read those four numbers together and the marketing conclusion is uncomfortable but simple. Arrivals are up 20.4%, the visa barrier is gone for most source markets, and the money per traveler is rising — while the people who could sell to them are competing on supply that is visibly scarce. Foreign-language capacity is short by design and cannot be fixed by hiring faster. What can be fixed immediately is discoverability: whether a traveler planning a China trip ever sees your name in their own feed. That is the exact problem a China-side marketing team exists to solve.

2 · What we do

One chain, six links — and we are explicit about what we do not sell

Social media for inbound tourism only converts when content, community and paid reach are run as one system. Sold separately, each piece looks cheaper and performs worse.

Link in the chainWhat we actually deliverWhy it has to sit next to the others
Account setup & packaging Overseas profiles built under your ownership — positioning, bio and name searchability, link routing, highlights, business assets, pixels and Conversions API verified before any content ships. A perfect post with a dead bio link produces nothing. Setup is the difference between reach and an inquiry.
Content production in China Original photo and short-video content filmed on location by our in-house China-based creators — the streets, the food, the transfers, the small logistical details foreign travelers worry about. Stock footage and reposted clips do not build trust. Only real, verifiable ground-level footage answers "is this trip actually going to work?"
English copy & platform packaging Hooks, captions and edits written natively for foreign travelers — not translated from Chinese — and cut to each platform's format, length and rhythm. Translation carries the grammar and loses the reason to stop scrolling. The algorithm also distributes by language, so this is not a cosmetic step.
Community & direct messages Comment replies on your market's clock plus first-response handling in the DM thread, handoff scripts, and a target of answering new inquiries within five minutes during business hours. Quotes are negotiated in DMs. An unanswered English comment tells every later visitor that nobody is home.
Paid amplification Meta and TikTok campaigns run inside your own ad accounts — lead form ads, click-to-message, retargeting of people who already engaged, ad spend never marked up. Ads only work when they amplify content that already earned engagement. Campaigns without a warm content base burn budget on cold audiences.
Reporting & lead ledger A monthly ledger: reach, saves, DM volume, and every inquiry traced to its source post and original DM screenshot, reported as cost per inquiry. Impressions cannot be audited into revenue. Cost per inquiry can, and it is the number that decides next month's budget.

What we do not sell: standalone ad buying without content and community management (it does not work in this niche and we would rather decline it than bill for it), guaranteed follower counts or booking volumes (structurally impossible to promise), and domestic Chinese-platform marketing for outbound tourism. If your product takes Chinese travellers abroad, we are the wrong agency — and we will tell you so on the call.

3 · Transparent pricing

Two coaching tiers and one fully managed tier

An eight-stage coaching programme that gets you from zero to a working pipeline in four weeks. No creative surcharges, no reporting fees, no setup fees. Ad spend is always separate and always routes through your own ad account.

Basic coaching
For teams who want to run it themselves with expert direction
~US$550
RMB 3,980 · 4-week core programme
  • Stages 1-5, run with your team
  • Account setup and packaging across four platforms
  • Content system build plus first content batch
  • Operations SOP handed over in writing
Book a free audit
Standard coaching
For teams who want the whole pipeline proven before taking it over
~US$1,390
RMB 9,980 · 4 weeks + 1 month of operation
  • Stages 1-8, the full programme
  • Ad campaign setup and optimisation included
  • Inquiry handling and handover SOP
  • One month of guided operation plus a monthly data review
Book a free audit

Fully managed programme (quarterly, 3 months): RMB 29,600 including RMB 7,600 of ad budget at no extra charge (~US$4,110, including ~US$1,060 of ad budget) — six workstreams run end to end: account build and brand visuals, content planning and execution, asset production and community, data analysis and optimisation, paid amplification and conversion, and seeding. Covers Facebook + Instagram + TikTok + YouTube. The accounts stay 100% yours. The quantified KPI commitments are in the next section.

Note: deliverables and service periods are confirmed in your written proposal; US$ figures are indicative conversions (~7.2 RMB/USD) for overseas readers. Coaching and service fees exclude ad budget — ad budget is paid separately and topped up directly into your own ad account, where the platform invoice is publicly checkable and we add nothing to it. The contract also includes free custom campaign planning at every milestone and a monthly account health and risk check.

4 · The coaching programme

Eight stages, four weeks from zero to a working pipeline

Every stage has stated deliverables rather than a promise to "work with you". Week 1 builds the foundation, week 2 handles packaging and content, weeks 3-4 start the growth, ads and inquiry handling, and review runs continuously. Basic coaching covers stages 1-5; standard coaching covers all eight.

Week 1 · Diagnose and build

01 · Diagnosis and planning

  • In-depth business interview
  • Competitor social audit
  • Target audience profiling
  • Platform priority decision
  • Four-week coaching plan
Week 1 · Diagnose and build

02 · Technical setup

  • Device environment configuration
  • Network environment setup
  • Supporting tool installation
  • Account registration across four platforms
  • Account security settings
Week 2 · Package and write

03 · Account packaging

  • Cross-platform visual consistency
  • Profile optimisation, platform by platform
  • Positioning established
  • Inquiry routing touchpoints
Week 2 · Package and write

04 · Content system

  • Topic library built
  • Content templates designed
  • Publishing calendar set
  • First content batch produced
Weeks 3-4 · Growth, ads, handling

05 · Growth operations

  • Daily operations SOP running
  • Social growth strategy
  • Platform algorithm adaptation
Weeks 3-4 · Growth, ads, handling

06 · Paid advertising

  • Ad account setup
  • Audience targeting design
  • Ad creative production
  • Campaign build and optimisation
Weeks 3-4 · Growth, ads, handling

07 · Conversion and handling

  • Inquiry routing paths
  • Response scripts SOP
  • CRM setup
  • Automated handling
Ongoing · Review and iterate

08 · Data review and iteration

  • Dashboard build
  • Review cadence
  • Iteration and optimisation

What we need from you: ① location footage, traveller follow-up clips and ground-operation video on the agreed schedule; ② one named contact who can approve content within one business day; ③ a dedicated salesperson to follow up WhatsApp inquiries within 24-48 hours with quotes and itinerary proposals. We also suggest one dedicated phone (iPhone has the best overseas app compatibility) and your logo and base visual assets ready before week 1.

5 · Quantified commitments

What the fully managed programme commits to — verifiably

We write into the contract what can be committed to, and we are explicit about what cannot. These are the guaranteed minimums on the quarterly fully managed tier, and every one of them is checkable.

MetricQuarterly commitment
Total account inquiries> 100 (real users who initiated a direct message)
Account impressions> 100,000 (organic plus paid reach)
Facebook Page postsMinimum 45
TikTok videosMinimum 30, with 1,000+ follower growth
Instagram postsMinimum 45, with 1,000+ follower growth
YouTube videosTikTok content mirrored, plus a minimum of 10

What a normal ramp looks like

Cold-start first month: 30-50 qualified inquiries. Mature phase: a steady 80-150 qualified inquiries. That is the expected range when the programme runs on schedule, not a guarantee — the guarantees are the quarterly figures in the table above.

How a qualified lead is defined (any two of three)

  • Asks about destinations, pricing or specific travel dates
  • Voluntarily leaves a WhatsApp number, email or other contact
  • Asks detailed questions about visas, ground handling, accommodation or transport

Lead traceability

Every lead comes with the original platform DM screenshot, and you can spot-check at random. Competitor intelligence gathering, spam and duplicate inquiries are excluded from the counted total — we would rather report fewer leads than pad the number.

How the ad budget is spent

Month one, RMB 1,000-1,500 to test creative, audiences and the conversion path. Once the account is proven, RMB 2,000-3,000 per month for steady scaling, adjustable up or down. Pausing or cutting the budget directly reduces inquiries — we will say that plainly before you start rather than after.

Note: these commitments apply to the quarterly fully managed tier and are finalised in the contract. We commit to inquiries, not to closed bookings — we control content, paid distribution and the handling process, but we cannot sign contracts on your sales team's behalf. Natural traffic volatility, platform policy changes and force-majeure account restrictions are handled as set out in the agreement.

6 · Industry benchmark

Where our pricing sits against the market — and why

Published benchmarks put tourism retainers at US$4,000-25,000 per month, with small operators paying US$3,500-7,500 in fees before media spend. Here is the honest line-by-line comparison.

DimensionTypical Western agencyXingtu Online
Service feeUS$3,500-7,500/month for a small tour operator; US$4,000-25,000/month for tourism retainersFrom ~US$550 (RMB 3,980, four-week core programme), published openly on this page
Total out-of-pocketReported to run 20-40% above the quoted retainer once setup, creative and reporting lines appearNo setup, creative or reporting fees — the tier is the tier
Who shoots the contentOften the client ships footage, or stock and licensed clips fill the calendarIn-house China-based creators filming on location
Timezone & languageEnglish only, typically the agency's own working hoursEnglish-native content, community handled on your market's clock
Ad account ownershipCommonly held by the agency — leaving costs you the conversion history and audience dataAccounts, pixels and audience data are 100% yours from day one
What gets reportedFrequently impressions, reach and follower growthCost per inquiry, with each lead traced to its source post and DM
Contract length12-month minimums are standard in tourismNo lock-in beyond the billing cycle you chose
Time to first content4-8 weeks of onboarding before publishing startsContent live from week 2

How we price below the market without cutting the work: we are a China-based team billing in RMB for China-based production, so location shooting, editing and community capacity cost a fraction of a Western agency's cost base — and the majority of our clients come from word of mouth rather than paid acquisition, which keeps our own overhead low. The trade-off is honest too: we are specialists in one niche, not a full-service shop, so we do not run PR, web development or traditional media buying.

7 · Live accounts

Accounts we are running right now — click and check

Not mockups, not concept art, not rented case studies. These are the real profiles of our client New Oriental Cultural Tourism, open for anyone to inspect. Follower counts are shown as they stand and are not the metric we sell on.

Why show accounts instead of a results slide? Because in inbound tourism the fastest way to judge an agency is to look at what it publishes when nobody is asking: whether the English reads like English, whether the footage is genuinely filmed in China, and whether the comments get answered. All three are visible on the profiles above. Client results and booking numbers are shared privately in an audit call, with the client's consent, in line with how we handle every client's data.

8 · How we work

From first call to first inquiry, in four moves

No onboarding maze and no multi-month discovery phase. The first 90 days have a fixed shape.

Move 1 · Days 1-3

Audit call and positioning

A 30-minute call where we ask more than we pitch: your products, your source markets, your average booking value, who currently answers your DMs, and what your inquiries cost today if you know. We finish with a written recommendation — including if we think you should not hire us yet.

Move 2 · Week 1

Written proposal, then consent

Scope, deliverables per cycle, timeline and price in writing before anything starts. Ad budget is stated separately from the service fee. You review it offline — we do not run expiry-date pressure, because a decision this size deserves a night's sleep.

Move 3 · Weeks 1-2

Setup, packaging, first content

Accounts and business assets under your ownership, pixels and Conversations API verified, content pillars and hooks agreed, first batch of China-shot content produced and scheduled. Publishing begins in week 2 — not after a quarter of strategy decks.

Move 4 · Weeks 3-12

Publish, answer, amplify, report

Steady publishing on your market's clock, community and DM handling with a five-minute first-response target, cold-start ad testing from weeks 3-4, then scaling the creative that earned engagement. Monthly ledger reported as cost per inquiry against the target we set together.

Due diligence

Eight questions to ask any travel marketing agency — including us

These come from published agency-vetting guides, not from our sales deck. Ask every shortlisted agency exactly the same questions and compare the answers. We have written ours in plainly. If your buyers are finding suppliers through AI tools rather than a search results page, the twelve-element AI visibility checklist is the same idea applied to what a machine can read about you before it ever names you.

1. Who owns the ad accounts, pixels and audience data?

Red flag: campaigns run inside the agency's own ad account. You lose the conversion history and audience lists the day you leave — this is consistently rated the most expensive mistake in agency contracts. Our answer: everything is created under your ownership; we hold user access only.

2. Who will work on our account day to day — the people on this call?

Red flag: the strategist who wins the pitch disappears after signing, and nobody will say in writing who actually does the work. Our answer: the production lead you meet in the audit is named in your proposal and stays on the account.

3. What exactly does the retainer include, and what is billed on top?

Red flag: setup fees, platform fees, creative production fees and reporting fees that surface after signing and add 20-40% to the quoted number. Our answer: the tier is the tier — no setup, creative or reporting surcharges, and ad spend is never marked up.

4. Can you guarantee follower growth or bookings?

Red flag: any yes. Guaranteed follower counts are described in vetting literature as a structural impossibility — no ethical agency can promise them. Our answer: we commit to a cost-per-inquiry target and a publishing cadence, never to a follower or booking number.

5. How do you report, and can we see the raw platform data?

Red flag: a PDF of impressions and reach, with no dashboard access and no conversion context. Our answer: you keep admin access to every account, and the monthly ledger ties each inquiry to its source post and original DM screenshot.

6. How long is the initial term, and what does leaving cost?

Red flag: 12-month minimums with no performance exit, plus early-termination penalties worth the remaining balance. Our answer: no lock-in beyond the billing cycle you chose — if a cycle's work is not worth continuing, you simply do not renew.

7. Who films the content, and where are they based?

Red flag: the agency expects you to supply footage, or fills the calendar with stock and licensed clips. Our answer: in-house creators based in China, filming on location, which is the reason our cost structure works.

8. Can we speak to two clients you still work with?

Red flag: a blanket refusal. Confidentiality reasonably covers numbers, not the existence of a client relationship. Our answer: yes, with the client's consent, during the audit process — alongside the live accounts you can inspect right now without asking us.

Fit check

Who we are right for — and who we are not

A specialist agency is defined as much by what it turns down. Reading this list saves both sides a call.

A strong fit if you are…

  • A tour operator, travel agency or DMC selling China itineraries to travelers in another country, and you need to be discoverable in their feeds.
  • A China-based ground operator, DMC or guide collective with excellent product and zero overseas reach — you need English content, overseas accounts and paid distribution.
  • A destination, attraction or regional tourism body promoting a China destination to foreign visitors.
  • A team that wants to learn the system rather than outsource it — our guided tiers exist for exactly that.
  • Anyone who needs verifiable ground-level footage from inside China, not stock clips.

We are the wrong agency if you…

  • Sell outbound travel — Chinese travellers going abroad. Your buyers are on Douyin, Xiaohongshu and WeChat, and our whole system points the other way.
  • Want to buy ad management on its own without content production or community handling. It underperforms in this niche and we would rather decline than bill for it.
  • Need a guaranteed follower count, ranking or booking volume before you will start.
  • Want the same generic plan a hotel or a SaaS company would get. Our value comes from knowing this one niche deeply.
  • Need PR, web development or traditional media buying — we are specialists, not a full-service shop, and we will refer you on.
FAQ

Questions operators ask before hiring us

What exactly does a China travel marketing agency do?
For an inbound tourism client, the job is one connected chain: own the overseas accounts (Instagram, Facebook, TikTok, YouTube), produce content that foreign travelers actually respond to — shot in China, written in English, published on your buyers' time zones — run the community and direct messages where quotes get discussed, amplify the winning content with Meta and TikTok ads, and hand you a monthly ledger showing every inquiry and what it cost. Xingtu Online runs that chain end to end for China-bound operators, from a fully managed tier down to a coaching tier where your own team keeps the controls.
We already have a domestic content team in China. What do you actually add?
Your domestic team is an asset, and we deliberately do not replace it. What we add is everything that only matters outside China: English-language hooks and captions written for foreign travelers rather than translated from Chinese, publishing and DM response on US, European and Singapore time zones, platform packaging for Instagram and TikTok instead of Douyin and Xiaohongshu, Meta and TikTok ad accounts that can actually target someone who has not yet decided to visit China, and reporting in cost per inquiry rather than impressions. Many clients keep their domestic channels in-house and use us only for the overseas half — that is a normal setup and it is priced that way.
How is your pricing structured — are there hidden fees?
No hidden fees, and no creative or reporting surcharges. Ad spend runs through your own ad account with invoices you can see; we never mark it up. Service tiers are fixed (see the pricing section above): basic coaching at RMB 3,980 (~US$550) for the four-week core programme, standard coaching at RMB 9,980 (~US$1,390) for four weeks plus one month of operation, and the quarterly fully managed programme at RMB 29,600 (~US$4,110) including RMB 7,600 of ad budget. Scope and service period are written into your proposal before you commit.
Who owns the accounts, the content and the leads?
You do — all of it, legally, from day one. Accounts are created under your ownership with us holding admin access only, so you can unbind us at any time without losing follower history. Content files, ad accounts, pixels and audience data stay yours. Every inquiry arrives with its original DM screenshot and source post in a monthly ledger you can spot-check line by line.
How long until we see results?
A realistic sequence: audit and positioning within 1-3 business days, content live from week 2, cold-start testing from weeks 3-4. Follower and inquiry signals usually become clear after 6-10 weeks of consistent publishing, and they compound rather than spike. Anyone promising a follower count or a date for guaranteed bookings is selling something that cannot be promised — we would rather set a cost-per-inquiry target with you and report against it monthly.
Do you work with agencies based outside China, or only China-based operators?
Both, and the only condition is that your clients' destination is China. Overseas tour operators, travel agencies and DMCs selling China itineraries get a China-side team that films real footage, writes English content and runs channels on your market's time zone. China-based DMCs, ground operators, guides and destination bodies get the overseas accounts, English content and paid reach they are missing. Travel where the destination is China is the only thing we work on — which is exactly why we are worth hiring over a generalist agency.
Sources
1 · Inbound arrivals and visa-free share (22.914 million foreign arrivals in H1 2026, up 20.4% year on year; 17.815 million visa-free entries, over 70% of the total, growing about 30.6%). National Immigration Administration data, reported via gov.cn and China News Service.
2 · City-level inbound performance and visitor behaviour (Shanghai 5.3149 million arrivals +27.8%; Beijing 3.2727 million +32.6%; Chongqing 1.448 million +56.8%; average stay 5.1 days, +11%, reaching 6.1 days in April; Alipay inbound spending +72.9%; the shift from sightseeing to immersive travel with "slow travel" topics exceeding 20 billion views). China Tourism Association, H1 2026 Tourism Market Insight Report, as reported in industry coverage.
3 · Foreign-language guide capacity (about 8.4% of roughly 660,000 licensed guides hold foreign-language qualifications; some Beijing languages reported above a 70% shortage rate; 2025-2026 inbound guide day rates and scarcity premiums). Industry research reported by inbound tourism industry analysis, September 2026, citing Beijing International Studies University findings.
4 · Agency pricing benchmarks (tourism retainers of US$4,000-25,000 per month; small tour operators at US$3,500-7,500 per month in fees plus US$5,000-20,000 media; average retainer around US$3,500 per Databox; real out-of-pocket cost 20-40% above the quoted retainer; social media management typically US$1,000-5,000 per month). See Top Marketing Agencies, theStacc and Digital Applied.
5 · Agency vetting criteria referenced in section 7 (guaranteed follower counts as a structural impossibility, ad-account ownership as the most costly contracting mistake, hidden setup/platform/creative/reporting fees adding 20-40%, 90-day pilot recommendations, and day-to-day team disclosure). See 5W Public Relations buyer's guide, upGrowth, Stackmatix and Marketing Agency SG.
Service tiers, deliverables and advertising benchmarks reflect our published scope as of September 2026. Client account figures are live numbers on the linked public profiles and move over time.
Free Strategy Session

Before you hire an agency, get an outside read on your own numbers.

One 30-minute call. We will ask about your products, your source markets and where your inquiries come from today, then tell you honestly what we would do first — and whether hiring us is even the right next step. You will leave with:

  • Which two overseas platforms fit your product and buyer
  • What your existing China footage is worth on TikTok and Reels
  • A realistic cost-per-inquiry target for your first 90 days
  • An honest read on build-in-house versus hand-it-over
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